You can easily change or reset your password for your Joist Account.
To change/reset your password:
1. Log out of your Joist account. You can do this by going to Settings and then My Account.
2. From the Sign In screen, tap the link next to Forgot your password?, enter your Joist account’s email address and Send.
3. Now check your email -- you should have an email with the subject Reset password instructions with a link to change your password.
Note: Changing your password will automatically sign you or anyone else out of your Joist account from any other devices — they will have to sign in using the new password.
If you do not see the email in your inbox, try checking your junk mail. You may also need to check your spam or filter settings and ensure to that firstname.lastname@example.org is allowed to send emails to you and then try the process again from the "Forgot your password?" link on the Sign In screen.