When your client pays you, the transaction fee is automatically subtracted from the amount you'll receive so there is no action needed on your part, no bill to pay at the end of the month.
Joist Payments transactions fees are listed below and are effective as of April 2024.
Fee Schedule
Country | Percentage of Transaction Amount | Fixed Fee |
US | up to 3.49% | 0.49 USD |
Canada | 2.90% | 0.30 CAD |
Alternative Payment Methods
Method | Country | Percentage of Transaction Amount | Fixed Fee |
ACH Bank Transfer | US | 1% | $0 |
With just one tap in Joist, you can also cover the fees: Cover the transaction fee with Joist Payments
If a payment transaction does not complete, no fee is charged.
If you issue a refund, the transaction fee is not returned to you. For more on refunds, check out: Can I issue a refund if my client paid through Joist Payments?
*You are charged additional Fees for exceptions processing, such as when you receive a chargeback, return or dispute. These Fees are netted by the Bank against other funds due to you or debited by the Bank from your Settlement Account or your Designated Merchant Bank Account.*