You can change your password to your Joist account at any time.
Use the links to jump to instructions for:
iOS
To change your password in Joist on iOS:
- Tap More in the bottom right corner
- Tap Settings and scroll to the bottom of the screen
- Tap Logout
- From the welcome screen, tap Sign In in the bottom right corner
- Tap Forgot your password? under the sign in field
From here you'll need to enter the email address for your Joist account and tap the Send Email button to receive an email with the subject Password reset instructions. If you don't see it after a few minutes, be sure to check your junk mail and spam settings.
Follow the instructions in the email and your password will be changed. Any devices where you are currently logged into Joist will be logged out at this time.
You can now use this new password to sign in to your Joist account going forward.
Android
Tap Manage in the bottom right corner, then My Account. Now tap Logout at the bottom of the screen.
From the welcome screen, tap Log In in the bottom right corner.
Below the sign in options tap Forgot Password?
Enter the email address for your Joist account and send.
Check your email for an email from us with the subject Password reset instructions. If you don't see it after a few minutes, be sure to check your junk mail and spam settings.
Follow the instructions in the email and your password will be changed. Any devices where you are currently logged into Joist will be logged out at this time.
You can now use this new password to sign in to your Joist account going forward.
Web
Click your name in the top right corner of the screen then click Logout.
From the sign in screen, click Forgot your password?
Enter the email address for your Joist account and click the Send button.
Check your email for an email from us with the subject Password reset instructions. If you don't see it after a few minutes, be sure to check your junk mail and spam settings.
Follow the instructions in the email and your password will be changed. Any devices where you are currently logged into Joist will be logged out at this time.
You can now use this new password to sign in to Joist going forward.