You can change your password to your Joist account at any time.

Here's how:

iOS

Tap More in the bottom right corner, then Settings. Now tap Logout at the bottom of the list.

From the welcome screen, tap Sign In in the bottom right corner.

Below the sign in options there is a section that reads "Forgot your password?" Tap on Tap Here.

Enter the email address for your Joist account and tap the Send Email button.

Check your email for an email from us with the subject Password reset instructions. If you don't see it after a few minutes, be sure to check your junk mail and spam settings.

Follow the instructions in the email and your password will be changed. Any devices where you are currently logged into Joist will be logged out at this time. 

You can now use this new password to sign in to your Joist account going forward.

Android

Tap Manage in the bottom right corner, then My Account. Now tap Logout at the bottom of the screen.

From the welcome screen, tap Log In in the bottom right corner.

Below the sign in options tap Forgot Password?

Enter the email address for your Joist account and send.

Check your email for an email from us with the subject Password reset instructions. If you don't see it after a few minutes, be sure to check your junk mail and spam settings.

Follow the instructions in the email and your password will be changed. Any devices where you are currently logged into Joist will be logged out at this time. 

You can now use this new password to sign in to your Joist account going forward.

Web

Click your name in the top right corner of the screen then click Logout.

From the sign in screen, click Forgot your password? 

Enter the email address for your Joist account and click the Send button.

Check your email for an email from us with the subject Password reset instructions. If you don't see it after a few minutes, be sure to check your junk mail and spam settings.

Follow the instructions in the email and your password will be changed. Any devices where you are currently logged into Joist will be logged out at this time. 

You can now use this new password to sign in to Joist going forward.