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Brendan

  • Total activity 135
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Activity overview

Latest activity by Brendan
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    Brendan commented,

    Official comment

    Hi Fuad, thanks for sharing this feedback with us. We're looking into adding E-Check support for Joist Payments with PayPal in the future, but for the time being only credit card payments are suppo...

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    Brendan commented,

    Official comment

    Hey Jason, for help with setting up Joist Payments, it would be best to contact our support team by email at hello@joist.com -- you can also reach out to us through live chat in the help section of...

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    Brendan commented,

    Official comment

    Hey Nick, that's a good question, but we don't have a feature for saving your signature at the moment. I would suggest submitting a feature request for our management team to review. You can do tha...

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    Brendan created an article,

    How do I find the login email address for my Joist account?

    If you're not sure what email address you're using with Joist, you can always check this by going to the My Account section of the app.Use the links to jump to instructions for: iOS Android Web iO...

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    Brendan commented,

    Official comment

    Hey Todd, thanks for upgrading to Elite! If you're having any trouble accessing the new Elite features, please reach out to us at hello@joist.com or through live chat in the help section of the app...

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    Brendan commented,

    Official comment

    Hi there! We're currently experiencing some downtime with the app and we're working on getting the app up and running ASAP. Thank you for your patience and we will update you again via email as soo...

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    Brendan commented,

    Official comment

    Hey Donald, if you reach out to us at hello@joist.com or through live chat in the help section of the app we would be glad to help you with this!

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    Brendan commented,

    Official comment

    Hey Jonathan, thanks for letting us know about this. We're working on improving this aspect of Change Orders and I hope we'll have this resolved in a future update to the app. If you have any other...

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    Brendan created an article,

    Is there a fee to sign up for Joist Payments with PayPal?

    ***Please note, PayPal signup is currently being tested with a small number of customers by invitation. There will be a full customer-wide announcement when the option to sign up is available to ev...

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    Brendan commented,

    Official comment

    Hey Russell, please reach out to us via email at hello@joist.com or through live chat in the help section of the app. We would be glad to look into this with you and I'm sure we can help you to get...