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  1. The Joist Help Center
  2. Joist Payments
  3. WePay

WePay

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  • (WePay) Can I turn Joist Payments off and on?
  • (WePay) How can I see all my payment transactions and fees paid?
  • (WePay) Can I turn Joist Payments off and on?
  • (WePay) What information should I have on my invoice?
  • (WePay) Your Guide to Payment Processing
  • (WePay) New regulatory requirements FAQ
  • (WePay) How can I issue a refund for an E-Check payment?
  • (WePay) Five important reasons to avoid chargebacks
  • (WePay) How do I raise my reserve limit?
  • (WePay) What is a "withdrawal"? Are you taking money from me?
  • (WePay) How can I change my transfer period?
  • (WePay) What information should my client provide when they pay me through Joist?
  • (WePay) What happens if my client’s card is declined?
  • (WePay) What is the rate for Joist Payments with WePay?
  • (WePay) How can I change the email address for my payments account?
  • (WePay) What is a chargeback?
  • (WePay) How long does a payment take to get to me?
  • (WePay) How can I change which bank account my payments go to?
  • (WePay) How can I protect myself against chargebacks?
  • (WePay) What (and why) are reviews?
  • (WePay) What is a reserve limit?
  • (WePay) Can I use Joist Payments if I don't have an EIN?
  • (WePay) Who is WePay?
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