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(WePay) How can I change the email address for my payments account?
(WePay) How can I change the email address for my payments account?
Updated over a week ago

We're Moving Forward

Joist Payments will no longer work with WePay as of June 1, 2024

To keep using Joist Payments, click here to switch to our new payment processing partner, Stripe.

Switching takes just a few minutes and ensures no disruption of service. Plus, you'll get new payment methods like Apple Pay and Google Pay.

Note: Below information is the legacy article for WePay and does not apply to Stripe. We'll have new help center articles for Stripe coming soon.

You can change the email address you use for signing into your Payments account in just a few easy steps. Note that changing this does not change the email on your Joist account.

  • Sign into your payments account at wepay.com/login

  • Tap the three lines button at the top to reveal the menu

  • Tap Security, then Identity to find the option to change your email and password

For instructions on how to change the email address on your Joist account, check out:

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