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(WePay) How can I change my transfer period?
(WePay) How can I change my transfer period?
Updated over a week ago

We're Moving Forward

Joist Payments will no longer work with WePay as of June 1, 2024

To keep using Joist Payments, click here to switch to our new payment processing partner, Stripe.

Switching takes just a few minutes and ensures no disruption of service. Plus, you'll get new payment methods like Apple Pay and Google Pay.

Note: Below information is the legacy article for WePay and does not apply to Stripe. We'll have new help center articles for Stripe coming soon.

By default your transfer period is set to daily. That means that at 8pm EST, Monday to Friday, if there are funds processed and ready to be released in your payments account, we will begin the transfer to your bank at that time.

But you can change this to either weekly or monthly if this suits your bookkeeping needs better.

Here how:

  • Enter your Joist Payments email address and password

    • your email will be the same as your Joist account

    • if you can't remember the password, use the forgot password option

  • From the lefthand column, choose Settings

    • If on a mobile device, tap the three lines in the top right to show this column

  • From the tabs at the top, choose Settlement Details

  • Next to Transfer Period, choose Change

  • Select your preferred period and choose Submit

Weekly transfers occur on the Monday of every week.

Monthly transfers occur on the 1st of every month.

Note that transfer period is not the same as settlement time, which can vary depending on how long you have been using Joist Payments, the bank you use, and other factors. For more on this, check out:

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