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How do I change my login email address?
How do I change my login email address?
Updated over a week ago

You can change the email address you use to login to Joist at any time.
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Please make sure to read over the instructions from start to finish, before you try to change your e-mail address in the app.

Use the links to jump to instructions for:

iOS

Tap More in the bottom right corner, then Settings.

Tap My Account to view your current account email address.

Make any changes to the email address then tap Save.

Note: It may appear as though the change did not go through, but don't worry. We're not done yet.

The final step is to check your email *at the new email address* for a confirmation email from us. Follow the instructions in the email to complete the change.

You can now use this new email address to login to your Joist account going forward.

Android

Tap Manage in the bottom right corner, then My Account to view your current account email address.

Tap on the Email address displayed to go to the Change Email screen.

Enter your New Email, and then enter it again on the Confirm New Email line.

When both emails match, you can tap the checkmark button in the top right to save.

Note: It may appear as though the change did not go through, but don't worry. We're not done yet.

The final step is to check your email *at the new email address* for a confirmation email from us. Follow the instructions in the email to complete the change.

You can now use this new email address to login to your Joist account going forward.

Web

Click Settings in the lefthand column, then My Account to view your current account email address.

Make any changes to the email address then click Save.

Note: It may appear as though the change did not go through, but don't worry. We're not done yet.

The final step is to check your email at the *new email address* for a confirmation email from us. Follow the instructions in the email to complete the change.

You can now use this new email address to login to your Joist account going forward.

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