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How do I request payment for an overdue invoice?
How do I request payment for an overdue invoice?
Updated over a week ago

If you see an Overdue badge on an invoice in your invoice list, that means the payment terms have expired and payment has not yet been collected and/or recorded.

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You can easily send your client a payment reminder in Joist.

Here's how:

Android

First open the overdue invoice, then tap the Green Circle button at the bottom of the screen and select Payments.

From the Payments screen, tap the Send a payment reminder button.

This will bring you to an email screen with a subject and message already written, politely requesting a follow-up on the invoice.

Feel free to edit or add to the message as you'd like, and when you're ready just tap Send (paper airplane icon).

Your client will receive the payment reminder email with a link to the invoice, making it easy for them to review and make payment.

Web

First open the overdue invoice, then click on the Payments button in the top right corner of the screen.

From the Payments screen, click on the Send payment reminder button.

This will bring you to an email screen with a subject and message already written, politely requesting a follow-up on the invoice.

Feel free to edit or add to the message as you'd like, and when you're ready just click Send.

Your client will receive the payment reminder email with a link to the invoice, making it easy for them to review and make payment.

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