Did you know most Joist customer questions have already been answered in our Joist Help Center? You can find answers there quickly and easily. Just choose a topic below to get started.
It's a great way to quickly find the help you need, and introduce yourself to new ways of getting even more out of Joist.
There are hundreds of topics and answers, covering everything from getting started with Joist to payment processing and more.
Didn't find what you were looking for? Try asking the question in our new Community Forum. Our live reps check in here regularly to answer questions, and you may even find help from a fellow Joist user.
For urgent issues, you can reach out to our support team by email at firstname.lastname@example.org, or by live chat, which you'll find in the Help section of the Joist mobile app when viewing a help article, or in the bottom right corner of the screen when using Joist on a computer at my.joistapp.com.
Joist support reps are available Monday to Friday, from 9am to 8pm EST (6am to 5pm PST).