Not to worry, we don’t delete anything from Joist so your account is safe and we’ll get you back to it in no time.
The most likely culprit is you were signed out of your account, and then instead of signing back in you created a brand new account. It happens from time to time.
All you have to do is sign out of this new account you're in, then be sure to choose Sign In from the welcome screen. Now you can sign in to your original account.
If you can't remember the email address you used to sign in or are still having trouble, you can reach our support team by email at hello@joist.com or by live chat, which you'll find in the Help section of the Joist mobile app when viewing a help article, or in the bottom right corner of the screen when using Joist Web on a computer.