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Common Questions and Issues
My estimates and invoices are missing
My estimates and invoices are missing
Updated over a week ago

Not to worry, we don’t delete anything from Joist so your account is safe and we’ll get you back to it in no time.

The most likely culprit is you were signed out of your account, and then instead of signing back in you created a brand new account. It happens from time to time.

All you have to do is sign out of this new account you're in, then be sure to choose Sign In from the welcome screen. Now you can sign in to your original account.

If you can't remember the email address you used to sign in or are still having trouble, let us know and we’ll do everything we can to track down the email address linked to your account for you.

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