Common Questions and Issues
- My estimates and invoices are missing
- Can I send to more than one email address?
- How do I export my Joist data for tax and accounting purposes?
- How do I log out of the app?
- Can I attach a file to my estimate or invoice?
- Is Joist a job cost estimating program?
- How do I contact Joist Support?
- Is a signature in Joist legally binding
- What can I do if my client isn't receiving my email from Joist?
- Is Joist setup for teams?
- Does Joist have any accounting features?
- Does Joist offer scheduling?
- How do taxes work when I add a discount?
- How do I request a new feature?
- Why should I use Joist?
- Can I discount a line item or name my discount?
- Can I add photos to my line items?
- Can I change the font or layout of my estimates and invoices?
- Why do signatures appear on a separate page?
- Can I make my logo bigger?
- What happens if I change a signed document?
- Can I convert an invoice to an estimate?
- What happens to my estimate when I convert to an invoice?
- Can I clear all the documents, clients or items from my account?
- Can a deleted estimate or invoice be recovered?
- How do I turn notifications on or off?
- Can I have multiple users on the same account?
- Where is all my data being stored?
- Do I need an internet connection to use Joist?
- Does my information stay in sync across my phone, tablet, and computer?