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  1. The Joist Help Center
  2. Joist App
  3. Common Questions and Issues

Common Questions and Issues

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  • My estimates and invoices are missing
  • Can I send to more than one email address?
  • How do I export my Joist data for tax and accounting purposes?
  • Protect your profits using Markup in Joist
  • Can I use Internet Explorer with Joist?
  • How do I find the login email address for my Joist account?
  • Why am I seeing the error "Name can't be blank"?
  • How do I log out of the app?
  • Can I attach a file to my estimate or invoice?
  • Is Joist a job cost estimating program?
  • How do I contact Joist Support?
  • Is a signature in Joist legally binding
  • What can I do if my client isn't receiving my email from Joist?
  • Is Joist setup for teams?
  • Does Joist have any accounting features?
  • Does Joist offer scheduling?
  • How do taxes work when I add a discount?
  • How do I request a new feature?
  • Can I discount a line item or name my discount?
  • Can I change the font or layout of my estimates and invoices?
  • Why do signatures appear on a separate page?
  • Can I make my logo bigger?
  • What happens if I change a signed document?
  • Can I convert an invoice to an estimate?
  • What happens to my estimate when I convert to an invoice?
  • Can I clear all the documents, clients or items from my account?
  • Can a deleted estimate or invoice be recovered?
  • How do I turn notifications on or off?
  • Can I have multiple users on the same account?
  • Where is all my data being stored?
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The Joist Help Center